Whether you need a one-time fix or ongoing support, our pricing is straightforward and fair. No hidden fees, no surprise charges.
Service options
Remote Support
Fast help without leaving home.
Break / Fix
Perfect for one-time repairs and occasional support. No contracts required.
Emergency
Same-day guaranteed response for critical business issues that can't wait.
Managed IT
Ongoing partnership that scales with your team. $499/mo per block of 5 users — add more as you grow.
Service packages
Fixed-scope packages for common needs. No ongoing commitment required.
Single computer issues, software installation, basic troubleshooting.
Network issues, multiple devices, POS systems.
Software troubleshooting, configuration, quick diagnostics.
Payment
We accept
Cash, checks, all major credit/debit cards, and ACH/bank transfer for MSP clients.
Payment terms
Break/fix services are due upon completion. MSP contracts are billed monthly.
Discounts available
Nonprofits, educational institutions, senior citizens, multi-location businesses, and annual MSP commitments.
FAQ
Do I need a contract for one-time support?
No. Our break/fix and hourly services are available without any contract. You pay for the time we work.
What if a repair takes longer than expected?
We'll always communicate before exceeding quoted time. You approve any additional work before we proceed.
What if you can't fix the problem?
You only pay for diagnostic time, and we'll recommend the best path forward — whether that's specialised support or hardware replacement.
Can I switch from hourly to MSP later?
Absolutely. Many clients start with break/fix support and transition to MSP as their needs grow. We make it easy.
What's included in MSP contracts?
MSP agreements include ongoing monitoring, maintenance, help desk support, and regular check-ins. We'll customise a plan based on your specific needs.
Every business is different. Let's talk about what you need and find the right solution for your budget.